FAQ
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How do I contact you?
You can contact me by clicking the 'contact' tab on the website.
You can email me directly at paulawhitephotography@hotmail.com
You can follow my instagram @paulawhitephotography however as it is unrealiable, I will not always be able to respond to direct messages.
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Do I need to pay a deposit?
A $200 non-refundable booking fee is required to secure your session. A 30% non-refundable booking fee is require for Weddings.
If a booking fee is not paid, your booking is invalid.
Booking fees are rounded up to whole numbers.
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Do you offer payment plans?
Yes.
Cost of living these days is no joke. I want to make sure everyone has access to capturing their memories. Please email me directly at paulawhitephotography@hotmail.com to discuss payment plans.
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What is your travel radius?
Travel costs incurred outside of the 50km radius of Perth 6000 are equated using the ATO cents per km method. (2024-2025 rate @ $0.88 cents/km). Please email for travel quote.
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How many photos do you provide?
My packages start from 40x digital images. Clients will be delivered a 'soft edit' of their gallery. Clients select which photos they would like to be edited as per the package purchased.
Clients have the upgrade options. Please email for quotes.
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How do you edit your photos?
I use Lightroom to edit photos from your photoshoot. This entails colour correction, colour enhancement, adjustment of exposure, contrast, shadows and highlights as well as lens correction and the addition of my artistic flare.
I am able to remove blemishes, pimples, scratches and small marks from photos that may not normally be present. I do not and will not use Photoshop to edit my images however I will be able to direct you to other photographers who may be better suited to your needs.
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What is your turn around time?
I aim to have a gallery ready for photo selection within 2 weeks of the photoshoot. Allow for a 3-4week turn around time to receive your final edited gallery from the photoshoot date.
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How will I receive my images?
You will receive an email with a link to follow that provides you a password and a pin to access and download your gallery. Your gallery will be able to be downloaded in high resolution. I recommend downloading and saving your gallery on multiple devices to keep your images safe.
Your gallery will be available for 1 month after upload. I am not responsible for loss of photos after this time.
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What should I wear?
A photoshoot is about showcasing you and your life and it is my job to capture it. I am always happy to offer my recommendations if asked.
As a general rule I recommend limiting colours to neutral or similar tones and minimising patterns or large logos to avoid making the photos look too busy.
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When is final payment required?
Account needs to be finalised 7 days before booking date.
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What locations do you shoot at?
Perth Local Here :) I have plenty of options that suit you vibe. Please email for specific locations or for location requests.
I either come to your home or we organise to meet at a location.
Home - When shooting at home, it is best to open up your home to as much natural light as possible. I also recommend minimising clutter in the area we will be taking photos. We can move items out of the way while taking the photos. This is to ensure the photoshoot focus is all about you.
At location - My favourite time to take photos is at 'the golden hour'. This is about 1 hour before the sun sets. That being said, I can shoot at different times of the day.
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What do I do if I need to cancel my booking?
The booking fee is non-nonrefundable. All other money paid minus the non-refundable booking fee will be returned within 10 working days.
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Can I reschedule my booking?
In short, yes.
Unforeseen circumstances can occur. Please contact me as soon as possible to organise a rescheduled date.
Please note; reschedules not due to unforeseen circumstances need to be outside of the 48hrs window of booking as the non refundable booking fee will apply.
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What if the weather is not favourable?
I will always have an alternate location in mind if the weather is not favourable. If this is the case, we will discuss alternate locations or reschedule the photoshoot.